1. Introduction

Welcome to Canopy Creative. We respect your privacy and are committed to protecting your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website [insert website URL] (the "Site"). By using our Site, you consent to the practices described in this policy.

2. Information We Collect

We collect various types of information to provide and improve our services.

2.1 Personal Information

Personal information is any data that can be used to identify an individual. We may collect:

• Full name

• Email address

• Phone number

• Postal and billing addresses

• Payment information (processed securely via third-party payment processors)

• Account login credentials (if applicable)

2.2 Non-Personal Information

This includes data that does not identify you personally, such as:

• Browser type and version

• Device type (desktop, mobile, tablet)

• IP address

• Referring website

• Pages viewed and interactions with our Site

• Cookies and tracking technology data

2.3 Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance user experience, analyse trends, and administer the Site. You can control cookie settings in your browser.

3. How We Use Your Information

We collect and use your data to:

• Provide, operate, and improve our services

• Personalise your user experience

• Process secure transactions

• Respond to inquiries and customer service requests

• Send service updates, newsletters, and promotional communications (with your consent)

• Detect and prevent fraudulent activity

• Comply with legal and regulatory obligations

4. How We Share Your Information

We do not sell or rent personal data. However, we may share your information with:

• Service Providers: Third-party vendors who assist with website operations, analytics, payment processing, and marketing.

• Legal Authorities: If required by law or necessary to protect our rights and comply with legal processes.

• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

5. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies before providing any personal information.

6. Data Security

We take reasonable steps to protect your data from unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Secure encryption of payment data

• Secure Socket Layer (SSL) technology

• Limited access to personal data

• Regular security assessments

However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights and Choices

Under the Australian Privacy Act, you have the following rights:

• Access & Correction: You may request access to your personal data and request corrections if inaccurate.

• Data Deletion: You may request the deletion of your personal data, subject to legal and operational obligations.

• Opt-Out of Marketing: You can unsubscribe from promotional emails via the unsubscribe link in our emails.

• Cookies: Adjust your browser settings to manage or disable cookies.

To exercise any of these rights, please contact us at [insert contact email].

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

9. International Data Transfers

If you access our Site from outside Australia, your information may be transferred to, stored, and processed in a country with different data protection laws. By using our Site, you consent to this transfer.

10. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us immediately.

11. Complaints and Dispute Resolution

If you have concerns regarding our handling of your personal information, you may:

1. Contact Us Directly: Send an email to [insert contact email] with your concerns.

2. Lodge a Complaint with the OAIC: If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Site constitutes acceptance of the new policy.

For any questions or concerns regarding this Privacy Policy, please contact us